All advice
Useful habits
Theft or damage: where to start
Find the relevant steps and keep useful details together.
This guide covers incidents in France. In an emergency, call 17 or 112.
Gather the facts
Record what happened and gather the information you have. Protection lets you keep your references and prepare a printable file.
Use the official service
Online police reports cover cases such as theft or damage where the offender is unknown. Check eligibility on Ma Sécurité; an appointment may still be required.
Keep track
In Protection, record completed and outstanding steps. Your personal tracker is not a police report or an insurance claim.
Sources and details
Content reviewed on 2026-09-09
The sources linked below are in French.
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finished = true;
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clearTimeout(timer);
document.removeEventListener('pointerdown', cancel, true);
document.removeEventListener('keydown', cancel, true);
document.removeEventListener('focusin', onFocus, true);
document.removeEventListener('visibilitychange', onVisibility);
window.removeEventListener('blur', cancel);
if (host.__ezybikeConsentFocusCancel === cancel) delete host.__ezybikeConsentFocusCancel;
};
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document.addEventListener('pointerdown', cancel, true);
document.addEventListener('keydown', cancel, true);
document.addEventListener('focusin', onFocus, true);
document.addEventListener('visibilitychange', onVisibility);
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