All advice

Useful habits

Theft or damage: where to start

Find the relevant steps and keep useful details together.

This guide covers incidents in France. In an emergency, call 17 or 112.

Gather the facts

Record what happened and gather the information you have. Protection lets you keep your references and prepare a printable file.

Use the official service

Online police reports cover cases such as theft or damage where the offender is unknown. Check eligibility on Ma Sécurité; an appointment may still be required.

Keep track

In Protection, record completed and outstanding steps. Your personal tracker is not a police report or an insurance claim.